Warranty & Returns
We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
- Be in the same condition you received it (unworn or unused)
- Include all original tags and packaging
- Be accompanied by a receipt or proof of purchase
How to Initiate a Return
To start a return, please contact us at contact@throwbacklyrics.com. Returns must be sent to:
525 Boston Post Rd, Suite 1A09, Milford, Connecticut 06460, United States
Once your return is approved, we will provide a return shipping label and instructions on how to send your package. Items returned without prior authorization will not be accepted.
For any questions about returns, you can always reach us at contact@throwbacklyrics.com.
Damages and Issues
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.
Exchanges
The fastest way to get the item you want is to return your original item. Once the return is approved, you can place a separate order for the new item.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved. If approved, your refund will be processed automatically to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to post the refund.
If more than 15 business days have passed since your return was approved and you havenβt received your refund, contact us at contact@throwbacklyrics.com.